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Licensing Direct


Our Licensing Team can signpost you to the licences that are relevant to your business.

We also provide licensing support with our License Direct service.

Introducing Licensing Direct

License Direct aims to take the headache out of licensing applications by helping you get it right first time.

We do this by;

  • assisting you in applying for the correct level of licensing to suit your needs
  • helping mitigate any problems which may arise during the application process

By using our services, we can help to ensure your application is right first time.

This may save you re-submitting the application and paying additional application fees if it is rejected.

Who is it for?

For all businesses requiring licences, including:

  • Alcohol
  • Entertainment
  • Late night refreshment
  • Animal premises
  • Street trading

Our services

Our packages provide support for businesses to help determine the licences they need. We make sure to complete them correctly and that the process is efficient and cost effective.

We offer the following services to help you:

What is provided with the Pre-Application Advice service?

We will:

  • Provide advice so that you can determine which licence(s), if any, are required
  • Provide advice to ensure you apply for the correct level of licensing tailored to the needs of your business
  • Provide advice on drawing up plans to accompany the application in accordance with relevant regulations *

What is provided with the Application Assistance service?

We will:

  • Assist you with completion of the statutory application forms
  • Assist you with drawing up plans to accompany the application in accordance with the relevant regulations * 
  • Assist you with completion of the statutory public and press notices *

What is provided with the Check and Send service?

We will:-

  • Check your application to ensure it is valid and has been correctly completed
  • Submit electronically on your behalf to the appropriate licensing office
  • Give you an acceptance date so that the relevant statutory consultation period commences immediately from that date *
  • Assist you with completion of the statutory public and press notices and provide you with completed copies of the required notices *
  • Submit on your behalf to the relevant Responsible Authorities *
  • Serve the application on the existing Designated Premises Supervisor *

What is provided with the Telephone Amendment service?

We will:

  • Advise you of any minor amendments required and amend the application on your behalf.
  • Give you an acceptance date so that the relevant statutory consultation period commences immediately from that date *
  • Submit on your behalf to the relevant Responsible Authorities *
  • Serve the application on the existing Designated Premises Supervisor

What is provided with the mediation service?

We will:

  • Where appropriate, facilitate mediation by liaising with Responsible Authorities and/or Other Persons on your behalf in order to establish whether an agreement can be reached with the intention of a full hearing being dispensed with

Licensing NOISE Advice and Assistance

A range of NOISE advice and assistance services are provided by our Environmental Health (Community Protection) Team, who act as the Responsible Authority for the Prevention of Public Nuisance licensing objective.

These can be purchased as a package with your Licensing Direct services, or as a standalone service.

Further information is available at NOISE Direct at NOISE Direct (Licensing).

What are the benefits to you?

  • Save time - Applications can be delayed due to basic errors - avoid these delays by using our services
  • Save money - We will help ensure the process will not need to be re-started; you will avoid incurring additional costs in re-submitting applications, press notices* etc
  • Give peace of mind - We will make sure your application is correctly completed, that you only apply for what you need and ensure your licence is fit for purpose
  • Secure - We will ensure your application is electronically submitted and depending on the type of application, serve on the relevant Responsible Authorities

There is a charge for each of our services. Get in touch for more information

Prices

Prices for Licensing Direct services can be found by following the button below:

Licensing Direct fees and charges

Buy online

If you would like to purchase Licensing Direct online, please select your option from the list below to be taken to the online payment form.

Get help with licensing

If you have any questions please contact the Licensing team to discuss your requirements.

Email licensing@cornwall.gov.uk or call 01872 324210.

Alternatively you can use our online contact form:

Contact Licensing

Other sources of professional advice are available. You are under no obligation to purchase any of our services.

* if applicable

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form

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