Last updated: 15/04/2020

Gain or Retain 5

Cc Public Protection 67 300X199

Our 'Gain or Retain 5' package is aimed at business owners running catering or retail premises.

It's designed for them to understand what's needed to achieve a five star National Food Hygiene Rating score.

What we offer:

  • An on-site visit delivered by an experienced and qualified Food Safety Officer. 
  • Practical and appropriate advice for your business on how to achieve the highest possible standards. The officer will write this up in a simple and easy to understand report
  • Includes an up to date "Safer Food Better Business" pack and diary for new businesses.

Who is it for?

  • For start-up businesses and newly registered food businesses. Gain or Retain 5 is regarded as essential for people new to food businesses
  • Existing businesses can also take advantage of Gain or Retain 5 to ensure they maintain their existing rating or improve to the five star.

Fhrs 5Plus

How will it help you?

Gain or Retain 5 can provide you with the following benefits:

  • Save you time by having professional advice tailored to your business
  • Save you money through receiving advice on appropriate procedures and equipment you need. This is proportionate to the level of your business, avoiding over-spending on compliance
  • Enhance your chances of receiving or retaining a high (5 star) Food Star Rating that you can use in your marketing. This gives your business a competitive edge
  • Give you reassurance from a compliance perspective. It's good for your business and good for your customers
  • Enable you to put in place the building blocks to grow your business in a sustainable way.

Gain or Retain 5 costs £280 (including VAT). Please note, businesses that are a low risk to people's health might not get a 0-5 rating, but would benefit from a visit from one of our officers. If you're unsure, please contact us before purchasing the product.

Buy the Gain or Retain 5 package

(You will be taken to the Cornwall Council website to purchase this product.)

Want to know more? Contact us


Safer food, better business

The food safety management pack helps restaurants, cafés, takeaways and other small catering businesses comply with food hygiene regulations. Have you got your safer food, better business pack? Or do you need some diary refills? We can print and send these to you.

  • Safer Food Better Business packs. Caterers or Retailers (includes management system information and one month diary) - £21.00 (including delivery)
  • Safer Food Better Business diary refills (12 months - includes delivery) - £18.50

Buy a Safer Food Better business pack or diary refills

(You will be taken to the Cornwall Council website to purchase this product.)


Other sources of professional advice are available. You are under no obligation to purchase any of our services.