Last updated: 20/04/2021

Primary Authority Partnership

Primary Authority enables businesses to form a legal partnership with a local authority, to receive assured and consistent regulatory advice which makes it easier and simpler to comply with Trading Standards, Environmental Health and Fire Safety legislation. Other local authority enforcement officers must take account of this advice when inspecting and contacting your business.

Your business can form a Primary Authority partnership with a local authority whatever your size, whether you are a sole trader operating in one local authority area, or a larger regional or national company trading across multiple local authority areas, or if you only trade online.

A Primary Authority partnership can give your business confidence that you are operating within the law, as well as giving you a point of contact for any regulatory queries that relate to your business. This can help your business to cut down on red tape, reducing inspection times and reducing cost and confusion caused by conflicting advice.

Businesses that operate as part of a group, such as trade associations and franchises, can also benefit from entering into a Primary Authority partnership.

A Primary Authority Partnership with Cornwall Council can provide significant benefits, including:

  • The advantage and ease of getting all your regulatory support in one place
  • Access to assured, professional and tailored regulatory advice
  • Support with complaint monitoring to identify trends
  • A single point of contact for enquiries, with agreed response times
  • Regular trade sector updates

Cornwall Council has Primary Authority partnerships with many businesses across a variety of sectors, including:

  • St Austell Brewery
  • Warrens Bakery
  • Cornish Orchards
  • Seasalt
  • Puckator
  • UK Hospitality

Why partner with us at Cornwall Council?

Cornwall Council as a Unitary Authority has a great team of specialist officers who cover a wide range of regulatory disciplines including:

  • Health & Safety 
  • Food Safety and Food Standards
  • Fair Trading
  • Fire Safety
  • Licensing
  • Agriculture 
  • Animal Welfare 
  • Weights and Measures
  • Product Safety

Primary Authority offers the chance to remove the perceived divide between local authority regulators and business, by working together to ensure that your business remains legally compliant. Advice can be provided on a reactive basis, for example in relation to a business query, or on a proactive basis, where your business may want input into a review of a particular process.  

Information relating to our Primary Authority policy and charging framework is available to download.


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